Shipping & Delivery

Tracked shipping across the U.S.

Here's how your gear gets from the warehouse to your job site, what it costs and how to track it.

Rates

Shipping at a glance

You'll see every option and the exact cost at checkout before you pay.

Standard

$8.00

Flat rate. Arrives in 3 to 5 business days after it ships.

Need it fast

$15.00

Express flat rate. Arrives in 1 to 2 business days after it ships.

Timeline

From checkout to your door

Order placed

Orders placed by 12 p.m. Pacific on a business day start processing the same day.

Packed and shipped

Most orders leave the warehouse within 1 to 2 business days.

Tracking sent

We email your tracking number the moment your order ships.

Delivered

Standard arrives in 3 to 5 business days. Express in 1 to 2.

Coverage

Where we ship

We ship to addresses in the United States. We don't ship internationally right now.

  • Ships from our distribution partner's warehouse, straight from stock
  • Orders may arrive in more than one box if items come from different product lines. You won't pay extra for that
  • Express may not be available to PO boxes, APO and FPO addresses, Alaska or Hawaii
  • Weekend and holiday orders start processing the next business day

Problems

If something goes wrong

We'll work it out with the carrier so you don't have to.

Arrived damaged

Take a few photos of the box and the item and contact us within 7 days of delivery.

Tracking stalled

If tracking hasn't updated in 5 business days, let us know and we'll chase it down.

Marked delivered

Check with neighbors and around your drop-off spot, then contact us and we'll open a claim.

Questions about an order?

Have your order number handy and we'll sort it out.